Rewards Program Guidelines

Welcome to our rewards program!

We are pleased to offer you a great opportunity to collect points on every purchase. These points can be used to benefit from a variety of advantages that are updated regularly

collect points

• How do I collect points?
  For every euro spent you receive 5 points.

• Where can I collect points?
  Points can be collected on all purchases on our website,
  Excludes purchase of gift cards, shipping costs and similar fees.

• When are points credited?
  The points will be credited to your account once your order is completed.

• Conditions:
  To collect and manage points, you need a customer account on our website.
  Make sure you are logged into your account every time you make a purchase so your points are recorded.

redeem points

• Various redemption options:
  We offer a variety of ways you can redeem your points – depending on events, special promotions and changing offers.

• Where can you find current information?
  You can find all current redemption options in our Smile app.
  We recommend that you check the app regularly to benefit from the latest advantages.

• Not a member yet?
  Now is the perfect time to sign up and enjoy all the benefits!

General Terms and Conditions

• Not transferable:
  Points cannot be transferred and can only be redeemed by the account holder.

• No monetary value:
  Points have no monetary value and cannot be converted into cash or credit unless specifically provided for in the rewards program.

• For returns or cancellations:
  If an item is returned or an order is cancelled, the points earned for that purchase will be deducted from your account.

• Changes to the program:
  We reserve the right to change, suspend or terminate the rewards program at any time without prior notice.
  Changes may affect your ability to redeem points you have already earned.
  When the program is discontinued, you will receive a notification and have 30 days to redeem your remaining points.

Still questions?

If you have any further questions about our rewards program or need help redeeming your points, our customer service team will be happy to help you.

Thank you for being a valued customer – we look forward to rewarding your loyalty with great rewards!