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Israel Today Returns and Refunds


The return policy at Israel Today is 30 days. If 30 or more days have passed since your purchase, unfortunately no refunds or exchanges are possible.

Israel Today offers you a free return policy if the product does not meet your expectations.

To be eligible for a return, your item must be unused, unworn, unwashed, unaltered, in the same condition as you received it, and in its original packaging.

To complete your return, we require a receipt or proof of purchase.

Please contact us via JLMBOX mailbox, WhatsApp or email.

Please do not return your purchase to the manufacturer.

After receiving the return at the Israel warehouse Today, processing the return takes 3-5 days.


Once we have received and inspected your return, we will send you a confirmation email that we have received your returned item.

We will also notify you of the approval or rejection of your refund.

If approved, your refund will be processed within 7 days and a credit will automatically be applied to your credit card or original method of payment.


If you have not received your refund, please first check your bank account.

Then contact your credit card company. It may take some time for your refund to be officially registered.

Then contact your bank. It often takes some time for the refund to be posted.

If you have taken all of the steps above and still have not received your refund, please contact us at or call us at 00-800-60-70-70-60 (free call).


Only defective, damaged or incorrectly sized items can be exchanged.

If you would like to exchange an item, please send us an email to or call us at 00-800-60-70-70-60 (free call).

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